Everything you need to know
New Connections
Getting started
Yorkshire Gas and Power is one of the leading providers for gas and electricity connections spanning all sectors.
We supply both commercial gas and electricity meters, making us the ideal partner for your business projects.
We work in partnership with our customers to find the right energy solution, tailored to their business needs.
You’ll recieve competitive pricing, dedicated day-to-day operational support and the ability to choose to install a wide range of meters that is suitable for your business.
Step by step guide
1. Get in touch with our team
Contact our new connections team via phone, email or fill in the form online. Missing information on the form can delay the process, so let us know if you need help filling anything in. Please note that the necessary infrastructure needs to be put in place by the Distribution Network Operator (DNO) or gas network before we can start the new connections process.
2. Your quote
Once we’ve received your completed new connections application form, we’ll email you with a quote and timescales.
3. Quote confirmation
Once you’re happy with the quote, we’ll send over a contract for you to sign and send back. It will take approximately 15 working days from when we receive your completed contract to fitting your meter.
4. Get in touch with our team
In order to get energy supplied to your new connection, we will notify MPAS that we have been nominated as your energy provider and register your MPAN with them. Following this, we will communicate with the Meter Operator (MOP) and the Data Collector / Data Aggregator (DC/DA) so they are all aware of their roles, responsibilities and timescales. The MOP will fit your meter. Once your meter is live, the DC/DA will collect billing data to ensure your bills are as accurate as possible.
5. Arrange your installation
We will contact you to arrange a time to fit your meter that is suitable for you. Before your installation date, ensure your commercial property is ready for the installation, for example by making sure any infrastructure work has been completed before this time. For further details about how to prepare your business for a meter installation, please contact us on 0113 8560056 or send us an email at newconnections@ygp.co.uk
6. Your good to go!
Meter installed! But don’t forget, the team is on hand to help with any questions post meter install.
FAQs
How do I find all the information I need to fill in my New Connections application form?
You can find the information in the infastructure report given to you by your DNO, or don’t hesitate to get in touch if you need any help with this.
How long does the New Connections process take from end to end?
Once the contract has been signed and returned, it will take roughly 15 working days to install your meter.
How do I find my meter reference number? (MPAN/MPRN)
When your DNO or gas network has laid the necessary infrastructure, they will provide you with your new MPAN/MPRN.
Can you manage meter installations on an independent supply network?
Yes, as with a standard network, we can arrange a commercial supply contract to ensure a smooth registration, meter installation and billing process for your development.
Key roles and responsibilities
Us – the supplier
Once contracts have been signed, we will register your MPAN/ MPRN with MPAS.
We will liaise with and coordinate the meter operator (MOP) and DC/DA.
You – the customer
Sign and return contract to YGP. Ensure your business is ready for the meter to be installed.
DNO – Distribution Network Operator
The DNO will install infrastructure before a new connection has been applied for with the energy supplier. Connect customer’s property to the grid.
MOP – Meter Operator
Your chosen meter operator (MOP) will be in contact with you to arrange and carry out your meter installation.
DC/DA – Data Collectors and Aggregators
The DC/ DA collect the billing data once your meter is live.
